July 11, 2007
Avoid buying Rio de Janeiro Pan Am tickets through the Internet

The Pan Am games are less than 48 hours from beginning and some problems have already surfaced. Specially on the ticket sales systems. According to most of the Brazilian midia today, tickets purchased through the official web sites still have not been delivered and hundreds of customers have filed complaint with the Games’ administration.

On the popular Orkut.com social site, some groups are crowded with buyers complaining about the non-delivery of their much desired tickets to the aperture ceremony this friday afternoon. Some buyers acquired more than 50 tickets for themselves and friends, although the black market is surely stocking up to sell at the entrances with a nice bonus added.

The main sales offices, run by Ticketronics, are telling customers to contact the Customer Service office from 9am to 6 pm but give no additional information.  According to them some tickets were not delivered due to Correios(Brazilian Post Office) problems. Also according to Ticketronics, the Visanet system(official sponsors, therefore you can only buy through Visa cards) presented problems and caused some purchases to be automatically cancelled.

Some readers report getting no replies from the Official Committee of the Pan Am Games and getting no replies.

Another big complaint is that some customers bought tickets for the opening basquetball and volleyball games and the Organization changed their scheduled times and now they’ll happen simultaneously, which caused the spectators to choose one event to attend and either sell or lose the other ticket.

To this complaint all Ticketronics had to say was that the fine print does say the events times can change without prior notice.

 
Archives:
  • March 2010
  • April 2009
  • March 2009
  • November 2007
  • September 2007
  • July 2007
  • Categories:
  • Copyright © 2004-2012 Traveler.com.br AgĂȘncia de Viagens e Turismo Ltda - Todos os direitos reservados.